Shipping Policy

At Anisa Fragrances, each order is carefully prepared and packaged with intention. Please review our shipping policy before placing your order.

Order Processing

Orders are processed after payment is confirmed. Processing times may vary based on order volume and product availability. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping & Delivery

Shipping times are estimates and may vary depending on your location and carrier. Anisa Fragrances is not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control.

Exchanges & Replacements

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue. Approved claims will be replaced or refunded at our discretion.

Return Shipping

If a return is approved, customers are responsible for paying return shipping costs. Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the refund amount.

To return an approved item, please email us at anisafragrances@gmail.com to receive the correct mailing address.

Shipping Responsibility

We recommend using a trackable shipping service or purchasing shipping insurance when returning higher-value items. Anisa Fragrances is not responsible for returned items lost in transit and cannot guarantee receipt of returned packages.

Need Help?

For questions related to shipping, returns, or delivery, please contact us at:
anisafragrances@gmail.com or come see us in person at 438 N Indian Creek Dr Suit B, Clarkston 30021 GA Tuesday - Sunday 11:00 AM - 6:30 PM