Returns & Refunds

At Anisa Fragrances, each fragrance is carefully selected and packaged with intention. We kindly ask that you review our policy before completing your purchase.

Returns

Returns are accepted within 30 days of purchase. After 30 days, we are unable to offer a refund or exchange.

To be eligible for a return, items must be:

• Unused and unopened

• In original packaging

• In the same condition as received

Fragrance & Final Sale Policy

Due to hygiene, safety, and quality control standards, all fragrance products are final sale once opened or used.

The following items are non-returnable and non-refundable:

• Opened or used perfumes, perfume oils, colognes, and home fragrance products

• Any item not in its original, unopened condition

• Items purchased on sale or marked as final sale

Refunds

Once an approved return is received and inspected, you will be notified via email. If approved, refunds will be issued to the original method of payment within a few business days. Processing times may vary by provider.

Late or Missing Refunds

If you have not received your refund, please check with your bank or card provider. If delays continue, contact us at anisafragrances@gmail.com

Exchanges

Exchanges are only offered for items that arrive damaged or defective. Claims must be submitted within 48 hours of delivery with clear photos of the issue.

Shipping

Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.

Questions

For any return or refund inquiries, please contact us before sending items back.